Small Claims Assistance

Effective Date: [20-07-2024] Last Updated: [22-06-2025]

This Privacy Policy describes how PettyClaims.site (“we”, “our”, or “us”) collects, uses, and safeguards your personal information when you access or use our website and services

1. Who We Are PettyClaims.site is a consultation service platform, offering non-legal support and documentation assistance for small claims court matters in the United States and United Kingdom. We are committed to protecting your privacy and ensuring transparency in how we handle your personal data in compliance with applicable laws, including the UK General Data Protection Regulation (UK GDPR), Data Protection Act 2018, and India’s Information Technology Act, 2000.

2. What Data We Collect We may collect the following types of personal data: Contact Information: Name, email address, phone number Case-Related Information: Details shared via our contact forms or consultation (e.g., dispute summary, claim value, involved parties) Payment Information: Processed securely through third-party providers (PayPal, Stripe) Technical Data: IP address, browser type, device information, time zone, and cookies (see Section 9)

3. How We Collect Your Data We collect data when you: Submit a form on our website Communicate with us via email or chat Purchase a service from us Use or browse our website (through cookies and analytics)

4. How We Use Your Data We use your personal data for the following purposes: To provide you with small claims consulting and document services To respond to your queries or customer support requests To process and confirm payments To comply with legal obligations (e.g., invoicing, export laws) To improve our website and services.

5. Legal Basis for Processing We process your data based on one or more of the following lawful bases: Your Consent (when you opt-in via checkbox or email) Contractual Necessity (to fulfil your service request) Legal Obligation (invoicing, compliance) Legitimate Interest (business operations, analytics).

6. Data Sharing and Disclosure We do not sell, trade, or rent your personal data. We may share data with: Payment processors (e.g., PayPal, Stripe) – for secure transaction processing Service providers (e.g., email delivery tools, website hosts) – only as necessary and under strict confidentiality agreements Legal authorities – if required by law or regulatory obligation.

7. International Data Transfers As an Indian-based service provider with clients in the UK and USA, your data may be stored or processed outside your country of residence. We ensure appropriate safeguards are in place (secure servers, data minimization, encryption) to protect your personal data during such transfers.

8. Your Rights (UK & EU Clients) Under the UK GDPR, you have the right to: Access your personal data Request correction or deletion Withdraw consent at any time Object to processing Request restriction of processing File a complaint with the UK Information Commissioner’s Office (ICO) To exercise these rights, please contact us at support@pettyclaims.site

9. Cookies and Analytics We use cookies and similar technologies (e.g., Google Analytics) to enhance your experience and understand how users interact with our site. You can manage your cookie preferences via your browser settings. By using our website, you consent to our cookie use as described.

10. Data Retention We retain your data only as long as necessary for the purposes described above or to comply with legal and accounting obligations (e.g., tax and invoicing records for 7 years).

11. Data Security We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction.

12. Children’s Privacy Our services are not intended for individuals under the age of 18. We do not knowingly collect data from minors.

13. Changes to This Policy We may update this Privacy Policy from time to time. The “Last Updated” date at the top will reflect changes. We encourage you to review this page periodically.

14. Contact Us If you have questions about this Privacy Policy or wish to exercise your data rights, contact:
📧 support@pettyclaims.site 🌐 https://www.pettyclaims.site